January 2004
Abilities Unlimited, Inc.
Employee Newsletter
Editor - Carrie Armstrong, HRA
 
 
 

“To improve the living and working conditions and opportunities for persons with severe disabilities.”
EEO/AA/M/F/D/V
 
 

DIRECTOR’S CORNER
By: Phil L. Taylor
My New Year’s  resolution (work related) is to keep focused, watch my time and try to be more patient.  You may think that isn’t much of a resolution, but the way I see my job it truly is.  It is easy to let other things that I like to do to get me off track with those things I need to be doing.  I had much rather work on new projects (and sometimes old ones) myself then to hand them off to others who need to take them for their own.  Also, I’m generally conscious of my time to the extreme and it is hard for me to cut myself any slack much less others.  So, I will watch my time and others can watch their own.  Also, I want to be more patient.  I feel that I have to be patient in waiting for organizational changes which always takes much more time than I anticipate.  Often I believe that same thing is true for some people.  I hope these things are good both for me and the organization.

I want to take this time to give an example of how I believe the capacity building management training can be used to start a new project.  Several weeks ago we started conducting a multidimensional business study to determine the feasibility and general direction of developing an Auto Recycling Program.  I’m using the capacity building management training model (a program I developed last year and began training 22 staff in early this year) to study various aspects of the business - legal, marketing, PR, safety, vocational, management, and the integrated business aspects.  Eight of us have been working on it and moving it forward to the point that we began a PR campaign a few short weeks ago.  We now have nearly ten vehicles and gotten really good coverage from TV8, the Jonesboro Sun and local radio stations.
 
At the very first meeting each person was given the learning objective for the process of developing the project along with assignments to be worked on independently.  After reading the initial proposal everyone were instructed to refer back to their training manuals and identify (in writing) two ways the project related to something specific in it.  They were to look specifically at their management level in XIII.  MANAGEMENT ROLES TRAINING and identify a couple of areas that appear to relate.  It was important for everyone to understand how the project would relate to the mission, that the resources to be dedicated to it would have a high mission-related outcome and the value added training that would occur due to the project would have significant impact on consumers.

The group only met three times with the last one including one our Board of Directors.  We were able to move it to a point of becoming a viable project.  It has had some very good impact here locally and we feel that it can be expanded to other areas of the state in the future.  Just as important as the results of the project was the process itself.  It allowed several different people to work outside their normal daily jobs to help develop a new business line and training  in a fast and efficient manner.  This is what capacity building for our organization is all about.  I really compliment Lorene, DeeDee, Cheryl, Darren, Carrie, Chris, and Leif for their hard work in all of these meetings and the independent work they performed.  Also, I appreciate Russell Patton for being able to meet with us at our last meeting and look forward to Katherine’s involvement in the group.

I’m really looking forward to the new year and what it can bring.  Many of us, including Board of Directors, are involved in giving input to our 3 Year Strategic Business Plan.  I will share some of that with you in the future.  As always I truly appreciate all of your efforts that you do on behalf of our consumers.  Have a Happy New Year!!! January Birthdays

Terrie Goodwin 1st
Amy Ellis  2nd
Frankie Talley 3rd
Kathy Branscum 10th
Kim Young  12th
Patricia Smith  13th
Amanda Burgess 16th
Mohammed BenM’hammed 17th
Julie Pieri  18th
Angela Kifer  19th
Hope Moody  20th
Nicole Dietz  21st
Camille Harris 23rd
Melissa Burns  24th
Maragret Sue Gramling 24th
Penny Pickrell 24th
Marie Chism  26th
Kathrine May  27th
Kitty Swindle  28th
Cynthia Gibbs 29th
Harriet Ponder 31st
 

 

Welcome To A.U.
MayLynn Kittrell ACS Implementor
Daniel Miller  ACS Implementor
Lydia Nelson  ACS Implementor
 

December Service Awards
Matthew Richardson celebrated his one year anniversary with Abilities Unlimited in December. He received a pin and certificate for his hard work and dedication. Thank you so much for all you do on behalf of our consumers!
 
 

Abilities Unlimited of Blytheville
This Christmas was a good time to reflect on how much the Blytheville program has improved over the year. Although our numbers are smaller than last year, the staff are better trained, the workload is more streamlined, the billing and documentation are very accurate and constantly ready for audit, and more than anything else, the clients have what they need to learn, and grow. We have worked with clients to help them with Social Security Benefits, and foodstamps. We have even advocated for them to get clothing and other needed items through ARS. We believe that there is a many sided benefit to attending AUI, and helping to make the clients’ working conditions better is just part of what we do!
On December 5th, one of the parent, Alan Crawford, offered up his twenty foot trailer and helped us to decorate it to make a small float. Although it was quite cold that night, several of the clients and staff rode on the float in the Blytheville Christmas Parade.
On December 9th, a group of 11 clients, 2 staff and our Special Olympics coach headed out to Little Rock for the bowling tournament. Since weather was little bit scary, they headed home before they were totally finished, but they had a good time anyway.
On December 19th, the staff brought in a smorgasboard of food for the whole workshop. We set up a diningroom for about 50 people and all sat down to eat together. Our old friend Santa made a special trip here that day so everyone could enjoy opening their presents.
We applied for food baskets form the Union Mission for those who could not put together a Christmas Dinner without some help. The expectation of a small basket of food was way off base. The mission sent about 35 pounds of food to each person we signed up for a basket.
On another note, we are pleased to announce that the new Thrift Store is expected to be open for business on January 15, 2004 and the grand opening will be scheduled shortly after that. We in Blytheville send all of you warm wishes for a Happy New Year.
New Year’s Resolutions
I will try not to be so hard on others when they let us down. I will ignore those who try to discourage. I will consider things from every angle. I will be more accepting of others. I will remind myself we all unique, God’s creation, and nothing can replace any of us. I will realize that I am not responsible for everything- that is God’s job.  - Vicky Goodwin

I will accept people where they are realizing that there are not perfect people( including myself) and I will try to effect needed changes through encouragement, positive feedback, and education. I will try to be part of the solution instead of part of the problem and offer insight rather than criticism. I will try to offer more words of encouragement because they are like precious jewels in a world where we are constantly bombarded by negativity. These jewels of encouragement don’t cost a penny but are capable of changing the world of the person who receives them. I would like to do my part to change worlds this year!
-Patty Brewer

My new years resolution for 2004 is to increase sales by 15%, increase production at processing center, and bring in more donations from local businesses by spreading the word of our mission. All in all increase business productively while making 2004 a year to remember both from a business and employee standpoint!!!!
-Penny Pickrell

To promote more community awareness for A.U.
-Kathy Branscum

To produce a training related to "Principles of Leadership and         Supervision." To begin a "Psychology Corner" in the Newsletter which presents a description and examples of one mental disorder per month. The purpose is to assist us in understanding the symptoms of personality disorders and mental illness which we may be seeing in our daily interactions with the people we serve.
To determine the feasibility of serving clients in the Bootheel of Missouri at the Blytheville Facility.
- Christy Wyatt

I resolve to practice in the new year what I have learned in the old: not to underestimate the power of a smile or the lack of one, to strive to be a positive instrument in my profession, as well as, in common life with a transcendental approach to all things, and to risk failure in the opportunity of great success.
-Kim Young
To listen more, and speak less; To follow through on my goals for my self and my direct staff on a more regular basis; evaluating and giving feedback as needed; To praise more where praise is due. To lead more people uphill and help them realize that we always learn from the climb...
-Lorene Gibson
 
 

Another year’s behind us now,
Its quickly blustered past.
The busy nature of it all,
Just made the time fly quite fast.

So, here we are in 2004,
A very short time it will last.
And for us a plan I have devised,
A resolution in a blissful forecast.

I wish for us all to be happy each day,
And help all those in need be it vast.
I wish for us all to know in our hearts,
Our team is the strength of our mast.

I wish for us all to know the difference we make,
For many who might alone be outcast.
I wish for us all to join forces and hands,
As we face this new year with a blast!

I resolve in this year, we will collectively shine,
As old goals we will certainly surpass.
For not as one, but together we will ardently strive,
To do all that is so needed and asked.

-Stephanie Gotay

To try to be more patient and understanding with the consumers and staff. I think that if I am able to slow down and take the time to try to understand thier point of view I will be more effective in my position.
- Chris Paslay

I want to remember why we are here; to provide services to our consumers, that offer them a chance to explore, dream, and discover.  I also want to focus on the successes because that can make people, for the most part,  humble, tolerant and kind.   In essence, I will try to be the change needed or wanted by you so you can feel inspired and appreciated, because you all have talents that continue to astound me.  I feel so blessed to be a part of this “family”. -Cheryl Heskett

Once I get my desk clean) I am going to try and become organized and remain organized. I am also going to try to have more contact with my employees. Some of my employees do such a great job that I do not worry about them or check in with them and I take them for granted. I need to contact them more to make sure things are going smoothly and to express my gratitude for how wonderfully they do their job. I am also going to make an effort to criticize less and to praise more. - Kim Head
I resolve to be a better bridge between our consumers and the community. I will do this by looking for opportunities to build understanding of the plight of our consumers in the minds of community members with whom I have contact.- Leif Hamman
Consumer’s Services  - Jonesboro

Need a Friend?
 Creating and Maintaining Friendships
By Janet Gregory
Friends help make life easier and more worthwhile.  Finding and maintaining friendships can be difficult when you have a disability.  It’s difficult to go out and find people to see the real you inside.  Luckily, it isn’t necessary to have thousands of friends, but having a few close friends is nice.  If you see that your consumer is feeling friend-less, don’t worry.  Here are some ideas to assist you in helping him/her to find and maintain friendships .

Becoming involved in the community provides your consumer an excellent opportunity to meet new people.  Libraries, social clubs, churches, schools, sporting events and organizations usually hold activities.   Keep an eye open on the local paper and bulletin boards for event listings.  You can’t meet new people without making some kind of an effort to be active.
 
The internet has offered tremendous potential to find friends.  You can help your consumer join chats, forums, message boards and use instant messages to meet and talk to people.  Your consumer does not need to worry about barriers blocking them from being with others.  Thousands of forums and groups exist to fit into their individual tastes.  Email is also available to keep your consumer in contact with friends.

Help your consumer look within themselves.  People are often attracted to those with a sense of humor, self-acceptance and a good personality.  These are attributes that you can help your consumer to foster.  Help him/her to take and inventory of what kind of person he /she would to be and then help him/her to strive to be that person.  Be careful not to push your consumer into being someone that they are not.

Encourage your consumer to make the first move.  They can ask someone out for coffee, an activity or lunch.  Of course, there is always a chance of rejection, but it’s important to try.  If they are rejected, help them to be proud that they tried and encourage them to try again with someone else..  Letting fear take over your consumer’s life is never a good thing.

Help your consumer to see that the best way to maintain a friendship is to be a good friend.  Assist your consumer in seeing that people like those who are  honest, trustworthy, caring and interested in others.  Remind them that gossiping or talking behind other people’s back is not a good friend.  Friends help one another, show support, have fun together and like each other.

Don’t let your consumer’s disability get in the way of their friendships.  Share your experiences with friends with them.  Model creating and maintaining friendships for your consumer.

“You are today where your thoughts have brought you, you will be tomorrow where your thoughts take you.”  Ralph Waldo Emmerson

NEW YEAR’S RESOLUTIONS
My resolutions for this year will be the same as last year.  They are as follows:

Continue to be a team player even though at times I feel there are not very many players.

Continue to promote activities that help my consumers feel they are participating in the community.

Continue to give of my time and energy to promote a stable environment in which my consumers have the opportunity to succeed, no matter how insignificant it may seem to others who are not as generous with their talents.

And last but not least, to continue to strive to regard my employees as valuable individuals whom deserve respect and admiration instead as pawns with no meaning and goals in life.  To continue to understand that my employees are the backbone of my department, and thus I will strive to see that they are recognized and compenstated to the best of my ability.

Paul Gunter
Personal Adjustment Center

**********************************************
As 2003 is coming to an end and 2004 is just around the corner, I have been contemplating the past and the future.  I have been asking myself what I can do that would positively impact our organization.  I have decided that I need to be more empathetic.

I will work harder to understand and be sensitive to the feelings, thoughts and experiences of others without them having to fully communicate those feeling, thoughts and experience to me.

I will smile more and be more positive.
 
I will make sure that everyone knows on a daily basis that I am proud of who I am
 
I will strive daily to be a better co-worker, supervisor and employee.

Janet Gregroy
ACS Waiver Coordinator / Case Manager